I placed an order for two items at Watsons on November 11th. Despite choosing store delivery, my package arrived a whopping 20 days later. Frustrated by the delay, we purchased the items elsewhere, and I requested the order to be canceled and refunded. They insisted I had to wait until the delivery was completed before initiating the process. Later, they admitted the store was tardy in processing the refund, prolonging the ordeal. Despite numerous calls to customer service, I've been only given the runaround. It's been 50 days, and my refund is nowhere in sight.
I placed an order on the Watsons mobile application on September 21st. Later, I decided to return the order, and I handed it back when the shipment arrived at my address. I didn't open the package or anything; the courier acknowledged it was okay. However, when checking the shipment movements on the...
I ordered from Watsons and waited ten days for shipping, only to receive it without any prior notification. I didn’t receive any notification that it ...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
I'm so bummed out and ticked off about my recent order from Watsons, total letdown. To make matters worse, the stuff I bought never arrived and now I'm getting no help at all to get my money back. If this annoying situation isn't fixed today, I'll have to start legal stuff. I just can't understand ...
I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My ...
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