"My problem remained as I wrote, even though 4 days have passed, neither the service came nor the issue was resolved."
On March 15, 2024, we bought a combi boiler from Vaillant Konacık Bodrum for my 80-year-old mother's house, and it still doesn't work. When the boiler was unpacked, there were scratches on the Vaillant logo, giving the impression that the product was second-hand. When we reported this to the service...
Our Vaillant boiler was serviced on February 16, 2024, as part of a 10-year extended warranty and free maintenance plan. When we complained about inadequate heating, the technician recommended radiator flushing, which cost around ₺3200 upfront. We planned an appointment for today, February 29, but h...
I bought a Vaillant air conditioner, but there was a serious problem with the external unit. Despite being a brand-new product, the item was found to be defective since the fan failed to rotate owing to an impact. Recognizing the seriousness of the situation, I immediately started a service request,...
Hello, my Vaillant brand boiler, model 376/5, has exceeded my expectations. The wireless thermostat, on the other hand, has left me very unhappy. Since the beginning, I have repeatedly reported my issue to customer service representatives. I programmed the thermostat, but during power outages, it up...
In September 2020, I purchased a Vaillant VUM 18/24 AS/1-1 (H-TR) Ecotec Intro combi boiler for a total of 5,117 TL, including VAT. Unfortunately, the warranty on my boiler expired in October 2022. On June 17, 2023, during a severe thunderstorm with heavy rain in the 152 Evler neighborhood of Bursa,...
I have been experiencing continuous hot water fluctuations in my device. Despite raising this complaint twice before, the technical service representatives who visited my home blamed the issue on my plumbing system. They attempted to diagnose the problem by merely inspecting the device's display, wi...