I have been experiencing continuous hot water fluctuations in my device. Despite raising this complaint twice before, the technical service representatives who visited my home blamed the issue on my plumbing system. They attempted to diagnose the problem by merely inspecting the device's display, without even bothering to open and examine it thoroughly. It is evident that if they had taken the time to inspect the device properly, they would have identified the malfunction. The device has never heated the water to the desired temperature, and this problem persists, despite my repeated notifications. Instead of acknowledging the device's fault, they persistently point fingers at my home's plumbing. I am left with no choice but to request another service visit, and if the issue remains unresolved, I demand a replacement for this device. If you fail to fulfill my request, please be aware that I will seek a resolution through the Consumer Arbitration Board.
The technical service personnel who came until today could not find the fault in the boiler. The last technical service person who came last determined that the problem in the boiler was flame failure, but could not fix the malfunction. Hot water fluctuations occur due to flame failure in the boiler...
I purchased a Buderus boiler on April 28, 2023, expecting a high-quality product. However, within just six months, it began to fluctuate between hot and cold water. When I called for service, the technician blamed the issue on limescale in the water, suggesting that treated water be added to the sys...
My Beko refrigerator, which came with a guarantee, has been nothing but trouble since the day I purchased it. The authorized technical service has made multiple interventions to address various issues. However, over the past 2-3 years, the same problems have resurfaced time and time again. In the mo...
Last year, I filed a complaint about my Bosch washing machine, and a technician was sent to inspect it. After checking the machine, they claimed there was no issue and advised me to call again if the problem persisted. However, my clothes continue coming out half dry and half wet, so I contacted th...
We purchased a Daikin boiler in 2020, and two months after installation, it stopped providing hot water to the taps and shower. Since 2020, the service team has come seven times for the same issue, yet no solution has been provided. Each time, they suggested that the problem was on our end. On one o...
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