Couchsurfing

On August 27, 2025, I purchased a membership through the Couchsurfing website by making a $5 payment. After the payment,... I was able to log in only twice and set up my profile information. However, for about a week now, whenever I try to log in again, I receive a warning message saying, “Your members...

I’m having a password recovery issue with the Couchsurfing app. When I click on the “Forgot Password” option, I don’t re...ceive any password reset email, so I can’t change my password. I would really appreciate your help with this. I’m currently on a bike tour and urgently need access to the app.

After subscribing to Couchsurfing with an annual membership in 2024, I was surprised to find that they renewed my member...ship for 2025 without my consent, charging $14.99 to my account. I did not authorize this transaction and was not notified prior to the renewal. Upon noticing the charge, I immedi...

On September 15, I signed up for a paid membership with Couchsurfing, and ₺195.67 was charged to my account. Everything ...seemed fine initially, but I quickly ran into issues. I couldn't activate my phone number or ID verification, and every attempt to reset my password failed. Despite reaching out mu...

The Couchsurfing app charged $9 from my account. I want a full refund of my money. I don’t know where to apply or how to... reach anyone about this issue. I can’t call the website or find a support number. I’ve been left in a difficult situation — please help me. I want my money refunded as soon as pos...

I've been a Couchsurfing member for 15 years, with 20 positive reviews and only one negative. Recently, I hosted a guest... with seven negative reviews, and after some issues arose, I reported the situation to Couchsurfing. Instead of addressing my concerns, Couchsurfing initially froze my account and ...