My experience with UPS has been utterly disappointing. I've been waiting for my package for five days. Every time I inquire, UPS only responds with an automated message informing me that nothing has changed or been done with my package. It's difficult to believe that such a reputable global brand could provide such poor service in a country like Turkey. It's almost as if UPS doesn't exist in Turkey. Despite numerous attempts, I have yet to receive satisfactory service. After five days, I still haven't received my package. Worse, I can't get a real response from UPS. All I get is a robotic copy-paste response. It's past time for companies like UPS to accept responsibility for the services they provide. What hope is there for other local businesses if a global brand like UPS is unable to provide a basic level of service in Turkey? My overall experience with UPS in Turkey was terrible, and I feel like I squandered my time and money.
UPS Turkey is the worst shipping company I've ever worked with. My package was supposed to leave Antalya on the 6th of this month and go to either the Afyon or Kırşehir branch. But as of today, the 10th, it still hasn't made it to either place. I've called several times to try to find it, but no one...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
I’m very frustrated with UPS Türkiye. I scheduled a courier pickup over a week ago and provided all the required information, including my phone number. Yet, they marked the request as invalid, claiming, “There is no call record associated with this phone number.” This is unacceptable. No one from U...
I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and it’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that...
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