I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and it’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that day came and went, and still no package. Now, when I try to call UPS, their automated system doesn’t even recognize that I have a package with them—it just tells me there’s nothing tied to my number, and I can’t get through to an actual person. It’s baffling how every other courier can find my house without a hitch, but UPS, who’s supposed to be a reliable service, can’t even be bothered to let me know my package is ready for pickup. It feels like they’ve completely dropped the ball on this one.
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict th...
I’m really frustrated with the service from UPS Turkey. My package, which was given to them on October 21st, has been hopping around different cities in my area instead of actually getting delivered to me. It’s frustrating to see them just passing the package around instead of delivering it where it...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
UPS Turkey is the worst shipping company I've ever worked with. My package was supposed to leave Antalya on the 6th of this month and go to either the Afyon or Kırşehir branch. But as of today, the 10th, it still hasn't made it to either place. I've called several times to try to find it, but no one...
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