On the morning of July 13, 2024, I purchased a ticket for Turkish Airlines flight TK2658 from Istanbul to SIV. When buying the ticket, I selected my seat and paid for it. However, until the day of the flight, the seat I paid for kept changing. My seat number changed 4-5 times, and I couldn't sit in the seat I had purchased. I had chosen a seat with extra legroom, but I was forced to sit in a regular seat. There is no need to pay for a seat when buying a plane ticket because the company has the right to change it as they wish. This is the explanation given by Turkish Airlines. The seat fee system seems to be designed to extract a bit more money from you. Such behavior is not befitting a company like Turkish Airlines.
On April 6, 2024, I purchased seats 3E and 3F as an additional service for Turkish Airlines flight TK2645 from Elazig to Istanbul. When I attempted to check in online a day before the flight, I discovered that my paid seats had been arbitrarily changed and I was assigned seats 6E and 9F, which are n...
On April 13, 2024, I purchased two tickets from Turkish Airlines for a flight from Istanbul to Diyarbakir on June 13, 2024. I also paid for two adjacent seats in business class and completed the booking with assigned seat numbers. Three days before the flight, I received an email informing me that o...
On July 9, 2023, I purchased a ticket for flight TK2654 from Istanbul to Erzincan, paying extra for seat selection. I chose seats 5A and 5B. A day before the flight, I did an online check-in and noticed that my seats had been changed without any notification. Interestingly, the option to change seat...
We had a flight with Turkish Airlines from Istanbul to Kayseri on July 22, 2024, flight number TK2010, scheduled to depart at 6:35. We checked in 24 hours in advance and were assigned seats 10a and 10b for me and my spouse. However, upon arriving at the airport, we were informed that our seat number...
I purchased a ticket for a Turkish Airlines flight, including the additional purchase of my preferred seat, 3 days before my scheduled departure. However, I received an email from Turkish Airlines stating that my seat had been changed due to operational reasons. While Turkish Airlines has the right,...
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