On April 13, 2024, I purchased two tickets from Turkish Airlines for a flight from Istanbul to Diyarbakir on June 13, 2024. I also paid for two adjacent seats in business class and completed the booking with assigned seat numbers. Three days before the flight, I received an email informing me that our seat numbers had been changed. They cited operational reasons for the seat change but did not provide any further explanation. We believe our seats were arbitrarily reassigned to passengers who paid more due to increased fares during the holiday season. This is unfair; I booked and paid for these seats two months in advance, specifically choosing seats to sit next to each other, but now our seats have been changed and separated. We demand that this unfairness and mistake be corrected immediately.
I received information that my flight TK2603 from Diyarbakir to Istanbul on April 16, 2024, was canceled due to operational reasons. I was offered to use the ticket on a different day, but since my flight was scheduled right after the holiday, I could only find a ticket for four days after my origin...
On the morning of July 13, 2024, I purchased a ticket for Turkish Airlines flight TK2658 from Istanbul to SIV. When buying the ticket, I selected my seat and paid for it. However, until the day of the flight, the seat I paid for kept changing. My seat number changed 4-5 times, and I couldn't sit in ...
Hello, on Sunday, February 12, 2024, my friend and I arrived at the Turkish Airlines counter at Istanbul Airport for flight TK1979 to London. Despite booking our seats 8A and 8B next to each other online in advance, an aircraft change automatically reassigned me to a seat in the 30s (possibly 37A or...
On August 10, 2023, I purchased a round-trip ticket for two people from Istanbul to Paris for the dates of February 10, 2024, and February 17, 2024. During the purchase, I also selected seats for both passengers for an additional fee. The chosen seats were 15A and 15B, and I paid part of the amount ...
On 21.06.2024, I purchased a flight ticket for TK2220 from Istanbul Airport to Gaziantep at 06:25 AM. On 13.06.2024, I logged into the Turkish Airlines website and paid for seats 5A-5B-6A-6B. However, on 18.06.2024, I received an SMS notification that my seats had been changed without my consent, ci...
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