On August 3, 2023, I boarded the THY flight TK1984 from London to Istanbul at 22:10 with my cabin-sized luggage. Due to a lack of space for bags, I asked the flight attendants for assistance. They informed me there was no space left on the plane and that they needed to place my luggage in the cargo hold. I declined because my bag contained important personal items and I was traveling with cabin luggage for this reason. Additionally, I had a connecting flight, TK2310, to Izmir. They then searched for space on the plane and said they would check the business class area. After some time, without my consent and without informing me, they handed me a manual baggage tag and took my luggage to the cargo hold. Unfortunately, when I arrived at Izmir Adnan Menderes Airport, my cabin baggage did not arrive. I reported the lost item to THY, but I still have not received any information about my luggage. The same situation applies to my friend, S** S**, who was traveling with me. They registered his baggage under my name, and his luggage was also lost.
It is impossible to describe my current distress and the importance of the items in my luggage. I urgently request that my luggage and its contents be found and delivered to me in good condition. Additionally, on Monday, I will initiate legal proceedings for both material and moral compensation due to this situation and the unauthorized handling of my luggage by the London flight personnel. Ultimately, the THY flight attendants are responsible for taking my cabin luggage without my consent and its subsequent loss.
I was on the THY flight TK-2349 from Istanbul to Izmir on 13.05.2024. The plane landed in Izmir around 22:30. When I went to the baggage carousel, I noticed that my baggage and the baggage of two other passengers had not arrived. The staff at the THY lost and found office informed us that there was ...
On 03.09.2023, I checked in my luggage for the 06:25 flight from Izmir to Sinop. I had a layover in Istanbul. Due to the late departure of the Izmir flight, I barely made it to my connecting flight in Istanbul. Upon arriving at Sinop Airport, I realized my luggage was missing and filed a lost luggag...
On August 27, 2023, before our 09:30 flight from GAZIANTEP to Ankara and then to London (Stansted Airport) with a layover, we handed over our suitcase to Turkish Airlines during the check-in process. However, after the staff member took our suitcase, she insisted that our cabin baggage also needed t...
On August 12, 2023, we returned to Izmir via a THY flight with a layover in Istanbul. However, we couldn't retrieve our luggage. We were informed that it was left in Istanbul. Despite our numerous attempts to locate it by calling several times, our luggage was never found. Moreover, there was no fol...
On December 28, 2023, I flew with THY from Izmir to Erzurum with a layover in Istanbul, but my luggage did not arrive. Since I was not staying in Erzurum and planned to go to Kars, I requested my luggage to be sent to Kars. I was told it would be sent with the next day's flight to Kars, and my conta...
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