On our THY flight 7026 from Ankara to Antalya, my 11-month-old baby's sippy cup went missing. I reported it to TGS, and an announcement was made to the cleaning crew inside the plane. They said they found the sippy cup at seat number 9A and would bring it to me. The gentleman at TGS told me it would be brought in 10 minutes. When I went back for the second time, it still hadn't arrived. Another announcement was made, and they assured me it would be brought. I informed them that the car waiting for me couldn't wait any longer, and I gave instructions to have it delivered to my brother, who works as security at the airport. They took a photocopy of my ID. I also provided a written statement and signed it. When my brother asked about it at midnight, they said the sippy cup hadn't arrived and couldn't be found. The next day, my brother explained the situation again. They used phrases like there might have been a mix-up with the announcement or maybe they didn't find it, etc. The staff on the plane had identified the sippy cup by its color, and I heard it with my own ears. My baby's sippy cup is still missing. Beyond its monetary value, it holds great sentimental value for me as it was the first cup my baby drank water from. I want my baby's sippy cup to be found.
On September 11th, during Turkish Airlines flight TK 0189 from Mexico City to Istanbul (with PNR code TYYA2H and ticket number 235 2119 7880 41), my suitcase went missing. This suitcase held numerous valuable branded items, essential medicines, and a significant number of gifts. Despite 9 days havin...
On my Turkish Airlines flight TK 0189 from Mexico City to Istanbul on September 11, my suitcase containing many valuable brand items, medications, and numerous gifts was lost! Despite 9 days passing, I have not received any calls, inquiries, or updates. I am only 1 month pregnant and the stress and ...
I missed my Turkish Airlines flight TK2844 due to the negligence of the THY system and staff. Despite arriving at Istanbul Airport about an hour before the 17:05 departure, baggage check-in closed while we were waiting in line at the family entrance. I requested to speak directly with a supervisor, ...
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
We had a ticket for the THY flight TK134 from Houston to Istanbul on September 6 at 14:50. We were planning to return to Turkey with our 15-day-old baby. We waited for check-in to open to add our baby to the flight, but the system gave an error once it opened. We couldn't add the baby. We called cus...
Comments