Turkish Airlines caused another inconvenience on my return from vacation. On 27.08.2023, I learned that my 16:55 flight to Vienna from Ankara Esenboga Airport, gate 115, was delayed to 17:20. While waiting at gate 115, I noticed the time had passed, and upon inquiry, I was told the gate number had changed and the plane had already departed without any announcement or information given to me. I was left stranded for hours with my child. The most puzzling part is that although I missed the flight, my luggage was not loaded onto the plane. I had to go down to the lost and found office to retrieve my bags. I am determined to resolve this issue and will do everything in my power to get compensation. Enough is enough; I will not allow them to profit from people's inconvenience. I have already submitted my complaints and petitions to the necessary authorities.
On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from ...
Turkish Airlines transferred my luggage to the wrong plane. I am writing about the issues I faced to set an example and to prevent others from experiencing the same problems. Maybe this will ease my frustration a bit. The disorganization of Turkish Airlines persisted from Istanbul to Izmir. The gate...
On July 29, 2023, I booked a ticket for the 14:45 Ankara-Van flight 10 days in advance. At 10:30 AM, I checked in, sent my luggage to the baggage hold, and waited at passenger waiting area 114 for the plane's doors to open. At 14:30, they told me the gate had changed and they wouldn't let me on the ...
I traveled with Turkish Airlines on 02.05.2024 from Stuttgart to Istanbul. The flight, which was scheduled to depart at 15:15, took off at 16:30. Upon...
On 01.10.2023, my flight from Istanbul to Adana scheduled at 16:50 was delayed to 17:30. The plane arrived, and we were told to wait a bit. We waited at the gate, but then the flight was delayed to 17:45. We continued to wait because no clear information was given, and we couldn't leave the gate for...
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