On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from the employees, and they directed me to another counter. However, when I reached this counter, they informed me that they had closed the system before my turn and sent me to yet another counter. The staff member at this counter kept me waiting for a long time and then told me that I was late and did not process my request. As a result, I missed my flight due to the employees of Turkish Airlines persistently delaying me and causing me to waste time. I request that my grievance be addressed and my losses compensated.
I had a ticket for Turkish Airlines flight on 10.09.2023 with a departure time of 06:15 from Istanbul Airport (Istanbul) to Alanya Gazipasa Airport. I arrived at the airport an hour before the flight. Since I couldn't complete my check-in at the kiosks available at the airport, I was directed to the...
On Thursday, April 11, 2024, I had a flight with Turkish Airlines (PNR code: tudn7w) from Antalya Airport to Istanbul Airport at 20:35. Upon arriving at the Turkish Airlines check-in counter inside the airport at 20:05 with my wife and 10-month-old son, the staff informed us that boarding procedures...
On 12.05.2024, my flight TK967 from Ercan Airport to Istanbul Airport was originally scheduled for 18:55. It was first delayed by 1 hour and 55 minutes to 20:50, and then delayed again to 21:50. As seen in the attached video, at 21:56 (bottom right corner of the screen), boarding had still not co...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
On January 16, 2024, I had a flight ticket with Turkish Airlines from Istanbul Airport to Antalya Airport at 13:45. At 13:23, we were in front of gate G5(A), and there was no staff there. Later, a staff member from the adjacent gate came and mockingly said, 'Your plane has left,' and insulted us. We...
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