Turkish Airlines Didn't Pay the Compensation For the Damaged Baby Stroller

December 2, 2023 5:52 PM345

THY damaged our stroller during our flight, but does not pay for it. They asked for a report from the manufacturer stating that our baby tumbler could not be repaired, and we received that, but they still cannot progress the process. 1.5 months have passed since my flight, still no solution. We submitted all the documents they requested and applied to the insurance units. They do things so slowly that they want the customer to get discouraged and give up on damage compensation. From now on, I will start the legal process and cover our losses with interest. This happened to me on my international business flight, and I do not plan to fly with THY again.

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