I’ve never experienced such unprofessional service as I have with Turkish Airlines. Even if you book seats next to your friends, the seating arrangement can be changed at their whim. They don’t care if you’ve paid extra for those seats – they’ll still move you and then offer alternative seats with a condescending attitude. You don’t deserve any of the stars you’ve been awarded. This is truly unacceptable.
The service of Turkish Airlines is very poor. Customers are not treated equally, and there is discrimination. They change other customers' seats to give good seats to friends and family members. Then, they act as if it is the customer's fault. If a seat has been selected for a ticket sold six months...
Turkish Airlines' Unacceptable Practice of Selling Reserved Seats and Lack of Transparency. I recently had an extremely frustrating experience with Turkish Airlines that I feel compelled to share. During my flight booking process, I diligently selected a specific seat, paid for it, and expected tha...
Although I made extra seat selections on the flight I purchased from Turkish Airlines, the company changed the aircraft on the last day to accommodate more passengers and completely disregarded the extras that we, as passengers, had paid for and were supposed to benefit from—without offering any ref...
I purchased 3 passenger tickets and paid extra for seat reservations for the Istanbul New Airport - Trabzon flight from Turkish Airlines. However, 2 days before the flight, my seat reservations were changed without my permission. When I called customer service to ask how they could change my seats w...
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