4
Alpay is satisfied with the result
Resolved

Turkish Airlines Gave My Paid Seat to Someone Else on the Flight

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April 06, 2025 10:25 pm
107
Alpay's Thank You Message
“The brand quickly produced a solution and compensated for my loss. Of course, I was unable to benefit from the service I wanted to use, but at least they gained my trust that the damage I suffered would be compensated.”

We are enjoying! the pleasure of encountering the usual Turkish Airlines crisis again. Turkish Airlines, which charges extra for seat selection, not only changed the ticket I chose, but also gave my seat to someone else, and we encountered a new crisis inside the plane. My girlfriend and I cannot benefit from this right of the ticket we bought to be able to sit next to each other. What’s the point of paying extra for a service if Turkish Airlines doesn’t respect it? We are tired of being constantly exposed to this situation on Ankara - Istanbul and Istanbul - Ankara flights. If you are using these flights, another airline company would be a much better option.

Alpay
Alpay
April 09, 2025 10:05 am

The brand quickly produced a solution and compensated for my loss. Of course, I was unable to benefit from the service I wanted to use, but at least they gained my trust that the damage I suffered would be compensated.

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