Although I made extra seat selections on the flight I purchased from Turkish Airlines, the company changed the aircraft on the last day to accommodate more passengers and completely disregarded the extras that we, as passengers, had paid for and were supposed to benefit from—without offering any refund. I specifically chose my seat for comfort due to a medical condition, and the change caused me serious discomfort during the flight. No one even informed us in advance about the aircraft change or the removal of our selected extras. I will not buy any tickets from this company again, and I want my payment back.
I booked Turkish Airlines flight TK2193 and paid extra for a seat with additional legroom, as I am tall and needed the comfort. Despite choosing the most expensive option for seating, they arbitrarily moved me to a cramped seat in the back rows without providing any explanation. This is completely ...
I purchased 3 passenger tickets and paid extra for seat reservations for the Istanbul New Airport - Trabzon flight from Turkish Airlines. However, 2 days before the flight, my seat reservations were changed without my permission. When I called customer service to ask how they could change my seats w...
Hello everyone, I bought a ticket from Turkish Airlines and paid an extra ₺150 for a window seat. However, when I went to check in on the day of the flight, I saw that Turkish Airlines had moved me to a middle seat and removed me from the window seat I had paid for. The ₺150 I paid was not even visi...
On my September 14th flight from Istanbul to Diyarbakir with Turkish Airlines, the seat I paid for was changed three times without any notification. I spoke with customer service and was assigned a non-equivalent seat. Additionally, I was not refunded the seat fee. Despite informing them of my asthm...
I purchased 3 tickets with seat selection (paying extra) for a flight on 26.03.2024 at 18:50 from Turkish Airlines in January. Due to a flight change, two of the seat selections I paid for were canceled. We were not informed about this and only realized the issue during check-in. Despite providing f...
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