1
Ebru is completely dissatisfied with the result

Turkish Airlines Changed My Reserved Seats!

Turkish Airlines Changed My Reserved Seats!
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June 17, 2023 10:31 pm
114

On June 17, 2023, at 4:00 PM, I purchased seats 5E and 5F for myself and my nephew from Turkish Airlines (THY) with the same booking. To my surprise, they moved my seat from 5E and assigned my 8-year-old nephew to seat 31A by the window. I informed the flight attendant that we had purchased the seats together and that I needed to sit with my nephew due to his age. However, when I insisted on sitting in the assigned seats, they accused me of causing a flight delay. The tension became unbearable for my nephew, and he ended up vomiting due to the unfamiliar person sitting next to him. When I called THY customer service, they claimed that they may have changed my purchased seat due to operational reasons. However, the seat was clearly reserved, and I completed my journey on that flight. Shame on you THY!

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