Seat Change Issue for Turkish Airlines Flight

November 10, 2023 10:36 PM12

On the night of November 10, I received a message regarding my flight on November 11, 2023. Due to an operational change, my seat number was changed along with my son's. I had paid for four seats. THY has moved us to a completely different area from my husband and other son. They said, 'You need to pay ₺59 to ₺118 again to sit with your son. There are empty seats in front of your husband and other son, buy those seats.' What about the ₺118 I had already paid for the seats you changed arbitrarily, THY? You are not refunding that amount. I want my money back. You are not a global airline company, but rather an amateur airline firm. Shame on you; you are not a source of pride, but of embarrassment. My PNR code is UQF5HX.

Progress

November 12, 2023 10:59 PM

THY Seat Fee Alert-2 My PNR code is UQF5HX While the issue of changing my wife's and young son's seats and the refund of the seat fee continues, the seats of myself and my older son were also changed on the same flight, and the 118 TL we paid went to waste. I am requesting a refund of this 118 TL as well. It's a shame, we are very upset.

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