I'm having trouble completing the damaged baggage form on the Turkish Airlines website. Even though I provided all the necessary details, I regret to inform you that your transaction cannot proceed, dear passenger. An error message saying "Please try again." is displayed. I've been dealing with this issue for a whole week now, and it's frustrating because I've tried accessing it from various browsers and computers, but I still can't apply no matter what I do. I reached out to customer service, but despite a report being filed at the airport, no steps are taken. It's pretty shocking to see a company of this size making such mistakes. Need a solution ASAP
During my travel, I experienced baggage damage and reported it to the relevant department. They assisted me by creating a record and informed me that I could continue the process online. However, when I follow the steps on the THY website as instructed, I am unable to proceed at the final step. Desp...
On December 28th, I flew from Ashgabat to Izmir with Turkish Airlines, and my luggage arrived damaged. I noticed the damage and immediately reported it to the Turkish Airlines service desk at Izmir Adnan Menderes Airport. They gave me a code and instructed me to create a file and contact them via em...
Turkish Airlines damaged my luggage and didn't compensate for it because I didn't file a report at the airport. On 23.06.2024, I handed over my luggage in perfect condition before arriving in Istanbul. When I retrieved it at Istanbul airport, one of the wheels was broken. I had to leave urgently, so...
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