My flight with ticket number TK7313 from Hatay to Sabiha Gökçen was canceled. Due to the lack of flights to this location, I specifically called the airline company and they assured me that in case of cancellation, they would send me on any available flight. However, my flight is now canceled and I need to be in Istanbul tomorrow. They are not accommodating me due to the fare difference and want to issue a refund instead. There is no reason for people to be knowingly inconvenienced in this manner. Customer satisfaction should be a priority. If my plans and schedule are disrupted due to your issue, you should rebook me on the next available flight, even if it is at the highest fare. This is not something I am doing for pleasure; it is related to you. If I had canceled the flight, would you have refunded my money? No. This issue needs to be resolved urgently.
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
The THY TK7313 Hatay-Sabiha Gokcen flight on 28.07.2023 was canceled without any prior notification. Airport officials informed us that our plane would land at Adana Airport, which is understandable. However, instead of boarding at 19:30, we were given the TK 4373 flight from Adana Airport, which wa...
We had purchased flight tickets for April 7th to April 13th, with departure from Istanbul Airport and return to Antalya Airport. The flight times changed at least twice, negatively impacting all our plans. When we tried to change our flight times, we couldn't because the other available flights were...
On 28.06.2023, I purchased a ticket for the Istanbul-Antalya flight from Sabiha Gokcen Airport. Despite having a boarding pass and a screenshot of my ticket, I was informed during baggage check-in that the flight was from Istanbul Airport, and I was not allowed to board. I contacted customer service...
I purchased three tickets from Turkish Airlines for flights scheduled 6 months later. Ten minutes after booking, I realized that the flight lands at Istanbul Airport, but I need to arrive at Sabiha Gokcen Airport for an important meeting at 8 AM. If I am late, I will face serious issues. It is impos...
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