When cryptocurrency or digital coins are transferred from one account to another without the permission of the account holder, this is known as an unauthorized coin transfer. If this is the case, it's advisable to carefully review the following steps to ensure the security of your account and maximize the possibility of recovering lost coins: • Enhance Security: Activate all available security features within your Trust Wallet account right away to strengthen its security. This may include enabling two-factor authentication (2FA) and securely storing your recovery phrase.
• Please report the incident as follows: Report the unauthorized transaction to the Trust Wallet support team. They can offer advice and look into the problem further.
• Password Strengthening: Use a combination of complex characters, such as uppercase and lowercase letters, numbers, and symbols, to strengthen your account's password. Passwords that are easily guessable should be avoided.
• Secure Network: Use caution when accessing your cryptocurrency wallets and other financial accounts. To reduce the risk of unauthorized access, make sure you're connected to a trusted and secure network.
• Patience in Resolution: Recognize that resolving such incidents can be difficult and time-consuming. Be patient and persistent in your search for a solution.
• Consumer Complaint Websites: Look into consumer complaint websites like Xolvie to read about the experiences and solutions shared by other users who have had similar problems. Their perspectives may provide useful guidance.
Related Complaints
Trust Wallet Unauthorized Transfer Without Notification
I was using my Trust Wallet crypto wallet only on my mobile phone to check my balance. However, on March 23, 2026, around 4:30 AM, I noticed that approximately $1,100 was withdrawn from my wallet via the TRC20 network without my knowledge or consent. The transaction ID (TXID) and the related wallet ...
Trust Wallet Scam – 4,245 USDT Stolen via Fraudulent Link

I am writing about a fraudulent incident that occurred with my Trust Wallet mobile app on Android, which resulted in the theft of 4,245 USDT on the TRC20 network about six days ago while I was in Cyprus. After opening my Trust Wallet app and entering my password, I received a link to a website: http...
Trust Wallet Hacked After Connecting To Fake Trust Wallet Card Site

On 13/03/2026 at around 01:30, while using the Trust Wallet Android application, I connected my wallet to a site called “Trust Wallet Card” which was presented as an official service to issue a card. After this connection, my wallet was hacked and approximately 200 dollars’ worth of cryptocurrency w...
Trust Wallet Fraud Case Involving Telegram and WhatsApp Hackers

On March 2, 2026, I contacted individuals on Telegram who claimed to be “Trust Wallet officials” in order to withdraw my balance of 137,853 USDT from my Trust Wallet. These individuals then contacted me via WhatsApp, connected to my phone remotely, and guided me through certain actions, saying that ...
Trust Wallet Security Breach and Refund Request
On February 9, 2026, at approximately 10:19 AM, 652 TRX (approximately $242) was withdrawn from my Trust Wallet account by an application called Cryptomine without my knowledge or authorization. I did not provide any approval, password, verification code, or any other form of consent for this transa...
Unauthorized USDT Transfer Via Unlimited Token Approval On BSC

The issue I experienced is as follows: my wallet on the BNB Smart Chain had an unlimited USDT (Binance-Peg BSC-USD) token approval granted to a third-party address that I did not knowingly authorize, and as a result approximately 288.3676699 USDT was transferred from my wallet without my consent; I ...
Trust Wallet Transfer Scam Cost Me $5,500 in USDT

On December 18, 2025, while attempting to transfer 5,500 USDT (approximately $5,500 USD) from my Trust Wallet to my Binance TR account, my funds were taken and never arrived at my destination. First, an individual named a* Ö***, who introduced himself as a highly skilled expert, contacted me and dir...
Trust Wallet and Coin** Process Left My Balance at Zero

I was directed via WhatsApp to a platform called Coin**, and on November 11, 2025, I carried out transactions totaling 266.951 USDT. First, I was told that the USDT I had sent to my account was blocked, and that in order to resolve the issue I needed to create a cold wallet through Trust Wallet, whi...
Trust Wallet Transfer Failed and Triggered Suspicious AML Fee Request

On December 21, 2025, I experienced a serious issue while trying to transfer approximately 113,000 USDT from my Trust Wallet account to my Binance global account. After completing the transaction, the funds left my Trust Wallet, but they never appeared in my Binance account. Afterward, I received a...
Trust Wallet Withdrawal Process Left Me Short Hundreds of Dollars
I was finally able to withdraw only the funds that were visible in my Trust Wallet. I was then told to send $400 to the TRX account TEoYiGTc****6owFh4QXuU and to email a screenshot of the transfer to the email address they provided. They stated that once this was done, the transfer of funds would pr...
4981 USDT Missing After Trust Wallet TRC20 Transfer

On November 15, 2025, at 18:28:25, I made a transfer of 4981.01 USDT through the Trust Wallet Android app to the TRC20 Tron contract address TR7NHq*4pL8otSzgjLj6t**. My transaction ID is 85BB452865c8eb3a541c011065. This was my first time transferring to this address, and the balance never appeared i...
Trust Wallet Fraud Alert – Ethereum Investment Platform Collapsed, Funds Missing

Through Trust Wallet, I invested in a system called “d**”**, which was recommended by people in my close circle. The system promised a monthly income of $5,000 in exchange for an Ethereum-based investment. I joined in 2023, and over time, I made several transfers totaling approximately ₺160,000. Ho...
2,379 USDT Disappeared from My Trust Wallet Account
On October 16 at 1:18 p.m., a total of 2,379 USDT was withdrawn from my Trust Wallet account without my permission. My wallet address is tg9727h7snzbompimbq*. Even though my account was protected with facial recognition and password login, my entire balance was withdrawn at once, and this incident ...
Unauthorized Trust Wallet Transactions Stole $60,000 From My Account

On September 20, 2025, a total of seven unauthorized transactions were carried out through the Trust Wallet mobile app without my knowledge or approval. Different amounts of money were transferred in each transaction, totaling approximately $60,000, which was moved to another wallet. During these tr...
Trust Wallet Investment Scam on WhatsApp Cost Me $40,000 in Losses
I was defrauded under the guise of investment consulting through Trust Wallet. I was contacted on WhatsApp by someone using the logo of the Republic of Turkey Investment Advisory. This person promised high profits if I invested and told me that, since I was retired, an initial investment of ₺10,200 ...
Trust Wallet Android Account Drained by Unauthorized $160 Withdrawal Without Any Prompt

Today at approximately 16:18, my Trust Wallet account on Android (username a* ) was emptied through an unauthorized withdrawal totaling $160 labeled as a Koinim transfer, even though I did not initiate or approve any transaction. Under normal circumstances, Trust Wallet requires a password/confirmat...
Trust Wallet Transferred 0.7 BNB (~$600) Without My Consent and Balance Disappeared
On September 3, 2025, I transferred 0.7 BNB (around $600) into my Trust Wallet mobile app. The transaction was completed successfully, and the balance appeared in my wallet. However, shortly afterward, my balance was reset to zero, and Trust Wallet transferred my funds to another account without my ...
I Lost 9014 USDT and Shared Personal Data Due to Trust Wallet Security Failure
On 18.08.2025, I attempted to transfer 7056 USDT from my Trust Wallet to my Binance account. However, the transfer failed, and I received a notice that the transaction was flagged as suspicious and my balance was blocked. Shortly after, I began receiving calls from individuals using Swiss phone numb...
Unauthorized Transfer From My Trust Wallet Account – Security Concern

On August 26, 2025, around 22:00, I noticed that an unauthorized transfer was made from my Trust Wallet account, involving approximately $50 worth of USDT and BNB. My wallet address is 0x7454F52d67db4e0a3E676C28937bf344B884**. Shockingly, this is not the first time I have experienced such an inciden...
My Trust Wallet BNB Balance Was Stolen Without My Authorization

I had not accessed my Trust Wallet account for a long time. The last time I checked, I had several BNB tokens stored safely inside. However, on the day I logged in to check my wallet balance, I was shocked to find that my entire balance was missing and showing as zero. After reviewing the transactio...
Trust Wallet Cold Wallet Lost My 5,000 USDT And Support Asked Me To Deposit More
On August 22, 2025, I experienced a serious issue with my Trust Wallet web cold wallet: my entire balance of 5,000 USDT suddenly disappeared. This was a shocking and stressful experience, as I trusted this wallet to safely store my digital assets. I immediately reached out to Trust Wallet customer ...
Trust Wallet Security Breach Stole $3,000 From My Account And No Support Response

Today, I experienced a serious issue with my Trust Wallet account—approximately $3,000 was stolen. My wallet address is TREMWFkQ5hh********, and the stolen funds were transferred to the address TJj4cWa7H3hbeoZ4Hkt. This account was brand new, used only by me, and I had taken all the necessary securi...
I Lost ₺29,900 in Trust Wallet Transfer After Crypto Investment Promise

On July 23, I transferred ₺29,900 from my Ziraat Bank account as part of a crypto investment I was directed into by individuals operating through a trading group. I was instructed to use Trust Wallet and send the funds to another wallet under promises of profit, guided by two individuals named S* D*...
I Lost My Crypto After Connecting Trust Wallet to Web3 Security Feature

I urgently need support regarding a serious issue I’m facing with Trust Wallet. After connecting my wallet to a Web3 security feature, my entire crypto balance has disappeared. Although my wallet is still accessible, it now shows zero funds, and I can clearly see that the entire balance has been tra...
I Lost ₺16,714 in Trust Wallet Without Consent and Got No Security Alert

I’m raising an urgent issue regarding my Trust Wallet account, where I’ve been a user assuming a high level of security and control over my funds. Unfortunately, I recently discovered that ₺16,714.53 worth of funds were transferred from my wallet without my knowledge or consent to unknown accounts. ...