On December 18, 2025, while attempting to transfer 5,500 USDT (approximately $5,500 USD) from my Trust Wallet to my Binance TR account, my funds were taken and never arrived at my destination. First, an individual named a* Ö***, who introduced himself as a highly skilled expert, contacted me and directed me to another person using the name “Ga**,”** whom he described as an expert.
Later, I spoke with this individual who presented himself as an analyst/expert under the name “Ga**,”** as well as another person who introduced himself as “Analyst PO* k**.”** These individuals claimed they were calling from an official firm. I shared my screen with them, and they asked for personal information such as my home address and email address. After I provided my email address, I received an email from Trust Wallet.
I initiated the transaction entirely through the Trust Wallet app. The funds appear to have left my wallet, but they never reached my Binance TR account. During this process, following their instructions, I invested a total of 734 USDT and an additional $100 USD, and they also took an extra 51 USDT, claiming they would recover my money. After these events, I contacted Trust Wallet and the relevant official channels to report the situation. I request that the transaction be traced, that necessary security checks be carried out, and that I be provided with a clear explanation and solution to address my losses.
I request that Trust Wallet treat this incident seriously and conduct a thorough investigation into the loss caused by my information and screen being shared with third parties. If possible, I ask that the stolen funds be returned to me or that a concrete resolution be provided.
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