My New Tommy Hilfiger Sweatshirt Faded After First Wash

101

In September, I spent ₺1800 at the Tommy store in Optimum on a really cool sweatshirt. Since it's still summer, I haven't had the chance to wear it until recently. When I finally decided to wash it, I followed the care instructions carefully. I washed it by itself at 30 degrees. But, to my disappointment, the ink on the print spread, making the whole shirt turn blue.

When I explained the situation to the Tommy store, I was really surprised to find out that they wouldn't take responsibility for it. They said the problem was because of how the consumer handled it. The way Tommy, a well-known store, responded is just not okay. This shouldn't have been included in the budget; the response should have been more thoughtful. They should have at least offered to pay for some of the product.

I usually wash all my clothes at 30 degrees. And if the clothes are made with good quality materials, the print won't bleed even if I wash them at higher temperatures. I'm going to complain everywhere I can because the current situation needs a better solution.

Comments

Similar Complaints

Tommy Hilfiger Declined Return for Stained Shirt

88

I purchased a black men's shirt from Tommy Hilfiger's Izmir Optimum store in the first week of November 2023. Upon arriv...

My Pull & Bear T-Shirt Shrank After Washing

67

On June 6th, I bought three t-shirts from your Marmara Forum store. All three labels clearly stated to wash them at 30 d...

After First Wash, Tommy Hilfiger Winter Jacket Faded

116

I got a green Tommy Hilfiger winter jacket from the Boyner store at Marmara Park. I was really surprised when I saw that...