On June 6th, I bought three t-shirts from your Marmara Forum store. All three labels clearly stated to wash them at 30 degrees Celsius. I washed all of them on a quick cycle. Two of the t-shirts were perfectly fine, but one of them completely shrank!
This is unacceptable. Your product's care instructions are misleading, and the quality is inconsistent. I paid for three t-shirts that should withstand a standard wash as per your own labels.
Pull & Bear, you need to exchange this shrunken t-shirt immediately! Is a replacement even possible for a defective item like this? Rectify this issue now and ensure your product quality matches your care instructions!
I bought a pair of sweatpants for ₺1,090.00 from the Pull & Bear store in Ankara Ankamall AVM. I wore them only once or twice, and after the first wash, the product shrank by 5–6 cm. I took the item back to the store and asked for a refund, but they refused. They said it would be sent to the factory...
On August 27, 2025, I purchased a new season t-shirt from the Pull & Bear store inside MarkAntalya Mall. The product has never been used, and the tag is still attached. However, when I went to the store on October 2, 2025 to request an exchange, my request was denied on the grounds that the exchange...
The gray coat I purchased from Pull & Bear last year has developed severe pilling and looks as if it’s falling apart. Despite never being washed, the coat’s fabric is worn out, and the lining has completely torn, making it unusable. It feels like the coat is disintegrating after only a short time of...
Every time I buy a t-shirt from Pull and Bear, it becomes completely unwearable after just the second time I put it on. The fabric stretches out, seams start to twist, and the overall shape is ruined. I’ve returned a few items, but honestly, who has time to keep going through the return process ever...
On November 28, I placed an order through the Pull & Bear Turkey mobile app for two sweatshirts under order number 20269708769. On the product page, it was clearly stated that the items would be shipped within 2–4 business days. However, as of today—13 days later—my order still has not been shipped,...
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