I am writing to report an issue I experienced on my iPad with the Toca Life World app. Today, after the app suddenly closed, all of my custom decorations in the 30 houses I purchased were reset. My furniture was not deleted, but the interiors of all my houses reverted back to their default state. This problem happened to me once before, and having it occur again has caused significant inconvenience. I have not tried any solutions yet, and I have not contacted customer support. The constant resetting of the layouts in the houses I paid for results in both wasted time and dissatisfaction.
I request a permanent solution to this issue and ask that my houses no longer reset in the future.
I am beyond frustrated with Toca Boca! Every time I log into the game, it crashes and kicks me out. The worst part? All the items I purchased with real money are gone! I spend time building my house, customizing my characters, and decorating everything, but when I log back in the next day, everythi...
I purchased and played the Toca Boca World game with great enthusiasm, and I spent a significant amount of time designing houses, collecting gifts, and customizing my characters. However, after the recent update, all of my progress—including the new locations and items—suddenly disappeared. Despite ...
On my Lenovo M10 tablet, I experienced an issue today with the Toca Life World app, which I downloaded as an APK from the 5pa website. After creating a house and characters in the game, I logged back in and noticed that all the items in the house were scattered. Additionally, when I tried to bring p...
I keep experiencing a recurring issue in Toca Boca—every time I save my game, it disappears after an hour when I log back in. I have to rearrange everything from scratch, which is incredibly frustrating. Additionally, the gifts I receive in the game vanish, and even worse, the furniture and items f...
I’m extremely frustrated with the Toca Boca app. I paid for the full version and purchased additional content, but the game keeps resetting itself without warning. All of our progress and unlocked items are wiped out—this has happened more than once, and it’s beyond frustrating. We’ve spent time an...
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