On my Lenovo M10 tablet, I experienced an issue today with the Toca Life World app, which I downloaded as an APK from the 5pa website. After creating a house and characters in the game, I logged back in and noticed that all the items in the house were scattered. Additionally, when I tried to bring products from the store into my home and open them, they disappeared. I am using the latest version of the game with the Hello Kitty update, and I tried restarting my device, but the problem continues. I have not made any in-app purchases and have not contacted customer support yet. I live in Ataşehir, Istanbul.
I kindly request that this issue be fixed as soon as possible.
I am writing to report an issue I experienced on my iPad with the Toca Life World app. Today, after the app suddenly closed, all of my custom decorations in the 30 houses I purchased were reset. My furniture was not deleted, but the interiors of all my houses reverted back to their default state. Th...
I use the Toca Boca Life app through the Play Store in Istanbul. From the very first day I installed the app—about 6–7 months ago—the shelves in the free gift section have always appeared completely empty. Many people I know play the same game, and all of their accounts show items, versions, and ful...
I purchased and played the Toca Boca World game with great enthusiasm, and I spent a significant amount of time designing houses, collecting gifts, and customizing my characters. However, after the recent update, all of my progress—including the new locations and items—suddenly disappeared. Despite ...
On my Honor Pad 8X, the items inside my house in the Toca Boca app suddenly disappeared. In addition, the weekly Friday gift items are also gone. I did not experience any issues with the Kuromi pack that I purchased; only the items in my house and my Friday gifts have vanished. This problem first oc...
I am beyond frustrated with Toca Boca! Every time I log into the game, it crashes and kicks me out. The worst part? All the items I purchased with real money are gone! I spend time building my house, customizing my characters, and decorating everything, but when I log back in the next day, everythi...
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