Toca Life World Items Disappearing on Honor Pad

Nisa
Nisa
Toca Boca
October 25, 2025 2:21 PM15

On my Honor Pad 8X, the items inside my house in the Toca Boca app suddenly disappeared. In addition, the weekly Friday gift items are also gone. I did not experience any issues with the Kuromi pack that I purchased; only the items in my house and my Friday gifts have vanished. This problem first occurred yesterday. My device and the app were connected to the internet, I did not make any changes, and I have not contacted customer support yet.

I am requesting that all of my missing house items and Friday gift rewards be restored to my account.

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