On my Honor Pad 8X, the items inside my house in the Toca Boca app suddenly disappeared. In addition, the weekly Friday gift items are also gone. I did not experience any issues with the Kuromi pack that I purchased; only the items in my house and my Friday gifts have vanished. This problem first occurred yesterday. My device and the app were connected to the internet, I did not make any changes, and I have not contacted customer support yet.
I am requesting that all of my missing house items and Friday gift rewards be restored to my account.
I purchased and played the Toca Boca World game with great enthusiasm, and I spent a significant amount of time designing houses, collecting gifts, and customizing my characters. However, after the recent update, all of my progress—including the new locations and items—suddenly disappeared. Despite ...
I logged into Toca Boca to record a video, but when I entered my home, all my items were gone! This is extremely frustrating because I just built my house yesterday, and now everything has disappeared. I spent a lot of time designing my home, and I can’t simply start over from scratch. Why did this...
I keep experiencing a recurring issue in Toca Boca—every time I save my game, it disappears after an hour when I log back in. I have to rearrange everything from scratch, which is incredibly frustrating. Additionally, the gifts I receive in the game vanish, and even worse, the furniture and items f...
I am beyond frustrated with Toca Boca! Every time I log into the game, it crashes and kicks me out. The worst part? All the items I purchased with real money are gone! I spend time building my house, customizing my characters, and decorating everything, but when I log back in the next day, everythi...
On my Lenovo M10 tablet, I experienced an issue today with the Toca Life World app, which I downloaded as an APK from the 5pa website. After creating a house and characters in the game, I logged back in and noticed that all the items in the house were scattered. Additionally, when I tried to bring p...
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