Due to a delayed SunExpress flight, I had to purchase tickets from another airline to reach my destination. However, the delays caused me to miss both flights, leaving me stranded. When I requested a resolution or compensation, SunExpress rejected my request outright without any consideration for the circumstances.
I even explained that I was traveling for a funeral, but instead of providing assistance or showing understanding, the airline dismissed my concerns entirely. Their lack of empathy and unwillingness to resolve the issue is appalling.
If your flight is delayed, especially due to weather or similar circumstances, expect no help from SunExpress. I am deeply dissatisfied and demand that they take responsibility for the inconvenience and financial loss they caused. Customers deserve better treatment.
SunExpress Airlines has completely disappointed me by causing a 7-hour flight delay. My flight, which was originally scheduled for 7:45 a.m., has been repeatedly rescheduled. It's now after 2:00 p.m., and every passenger is still waiting. This level of absurdity is unacceptably high; I will no longe...
I am absolutely furious with SunExpress! We arrived at the airport for our June 20, 2025, 1:15 PM flight, only to discover it was delayed! They "forgot" to inform us! The plane was supposedly at the gate, yet we were told there was no aircraft. There was no logical reason, no explanation, and most i...
I purchased a ticket for a SunExpress flight and paid an additional fee to select a front-row seat, which was essential for my comfort due to health reasons. However, upon boarding, I was shocked to find that my seat had been reassigned to another passenger. This situation forced me to travel in a ...
I’m writing this while waiting at the airport, feeling extremely frustrated. Our SunExpress flight scheduled for 09:00 was delayed by 3 hours just to accommodate a couple of passengers. We have been here since 7 AM, and the airline staff have been completely unresponsive, refusing to engage with us....
I encountered an issue with SunExpress’s online check-in system, which wouldn’t allow me to complete the process due to a system error. As a result, I had to check in at the airport, where I was charged an additional fee. I explained the situation to the SunExpress staff at the counter, but they re...
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