Impossible even to buy a ticket. Constantly getting an error on every step. The same issue is on the website and application. I tried to switch the language from English to Turkish but I still had the same problem. I don't understand how you sell tickets if it is impossible to buy it online. SunExpress Airlines support on the website doesn't reply.
I am experiencing an issue with SunExpress Airlines' online check-in, receiving an "Element not found" error message when trying to check in for my flight from Bosnia to Istanbul and Istanbul to Gaziantep. Because of this error, I am unable to complete my ticket purchase for these flights. The issue...
For days now, I haven’t been able to search or book tickets through SunExpress.com—the website simply doesn’t work. Every time I try to check flights, it gives me the same error message: “An unexpected error occurred.” I thought this might be a temporary glitch, but the issue has been ongoing and un...
I am unable to complete online check-in with SunExpress Airlines despite trying everything, including contacting their call center. Their app is unreliable, and the support provided has been completely unhelpful. This has been the worst customer experience I’ve ever had. I’ve submitted complaints an...
I am very frustrated with SunExpress due to the ongoing issues with online check-in. When attempting to check in online, I receive an error saying "passenger not found." Calling customer service hasn’t helped either; they simply say the system isn’t working. Yet, when I try to purchase a seat, assis...
I am absolutely furious with SunExpress Airlines! For months, I haven't been able to buy tickets through your website. Is no one overseeing your digital transformation efforts? You've managed to leave a massive company like yours lagging even behind Germany in terms of digitalization. Because I can'...
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