I would like to inform you that the flight XQ656, which I booked from your company with reservation number H3N86U, was unfortunately delayed by 4.5 hours. Instead of departing at the scheduled time of 16:30 on Monday, July 22, 2024, the flight took off at 21:00. Due to our late arrival at midnight, we were unable to utilize public transportation to reach our hotel. In order to prevent any additional inconvenience for my spouse and two young children, we found it necessary to hire an Uber taxi to get to our accommodation. The taxi driver decided to take a more roundabout way, which added to the already mounting stress. This delay completely ruined our entire day.
On July 11, 2024, I experienced a significant delay on flight XQ1326 with reservation number H35S4R and ticket number 5642*******25. The flight from Konya Airport to Düsseldorf Airport was scheduled to depart at 03:40, but it was delayed by 5 hours and 55 minutes, departing instead at 08:35 without ...
We had major problems with our flight being delayed, but we could not reach the company. Our flight, which was supposed to take off at 19.20 on 06.07.2024, was first postponed to 21.35, and then the departure was announced as 23.05. I have shared the images of these watches in the attachment. Our pl...
We planned to introduce our children to flying by purchasing tickets well in advance with SunExpress, a well-established company, for flight XQ7630 with reservation number HQB4Y9 on July 11, 2024, at 07:25. As the day approached, the kids' excitement about flying made me happy. They went to bed earl...
On August 16, 2024, our SunExpress flight scheduled for 09:45 AM departed at 03:45 PM. When I arrived at the airport early in the morning with my two young children, we were informed that the flight would be delayed by 4 hours and 55 minutes. There was no notification via SMS or email. We ended up w...
I held a ticket for SunExpress flight XQ723 from Amsterdam to Kayseri, scheduled for November 24, 2024, at 1:40 PM. The flight was delayed by 4 hours, and to make matters worse, our luggage started arriving 30 minutes late. Due to this delay, I missed both my connecting flight and the bus I had boo...
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