We had major problems with our flight being delayed, but we could not reach the company. Our flight, which was supposed to take off at 19.20 on 06.07.2024, was first postponed to 21.35, and then the departure was announced as 23.05. I have shared the images of these watches in the attachment. Our plane took off at exactly 23.12. Since we got on the airport bus that departed at 16.00, we arrived at the airport around 17.00 and we were miserable for about 6.5 hours with my 2.5-year-old child. They both put on an airport car at 16.00 and sent a message at 16.15 saying that the flight would be delayed. What should I do with the message that comes on that road? The staff also asks, "You don't count the 3 fruit juices they give you as a blessing and buy the second one, do you?" Now I cannot reach the company's phone numbers to express my complaint and request my legal rights. I request that you contact me as soon as possible.
On August 16, 2024, our SunExpress flight scheduled for 09:45 AM departed at 03:45 PM. When I arrived at the airport early in the morning with my two young children, we were informed that the flight would be delayed by 4 hours and 55 minutes. There was no notification via SMS or email. We ended up w...
XQ7293 Izmir - Antalya 29.06.2024 Time: 22:05 flight was first delayed at 00:45 and then at 02:50. They were then taken to the hotel for 1 hour and brought back to the airport. My mother is 74 years old and my son is 7 years old. They were miserable on the roads. And not even any explanation was giv...
I would like to inform you that the flight XQ656, which I booked from your company with reservation number H3N86U, was unfortunately delayed by 4.5 hours. Instead of departing at the scheduled time of 16:30 on Monday, July 22, 2024, the flight took off at 21:00. Due to our late arrival at midnight, ...
On July 01, 2024, at 07:55, I had a Sunexpress flight XQ300, with T8TB2M and hadxua PNR codes, from Antalya to Cyprus. Our flight was delayed by 12 hours on the first attempt (until 20:00) and 3.5 hours on the second attempt (until 23:30). The plane took off around 01:10 on July 02, 2024. By the tim...
On July 7, 2024, I flew from Van to Antalya with Pegasus Airlines, scheduled for 11:00 AM. We experienced a two-hour delay, and frustratingly, we weren't even notified about the second hour of delay. We finally landed at 1:10 PM, thinking our troubles were over. However, a shocking surprise awaited ...
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