SunExpress Airlines Antalya Flight Delay Ordeal
We had major problems with our flight being delayed, but we could not reach the company. Our flight, which was supposed to take off at 19.20 on 06.07.2024, was first postponed to 21.35, and then the departure was announced as 23.05. I have shared the images of these watches in the attachment. Our plane took off at exactly 23.12. Since we got on the airport bus that departed at 16.00, we arrived at the airport around 17.00 and we were miserable for about 6.5 hours with my 2.5-year-old child. They both put on an airport car at 16.00 and sent a message at 16.15 saying that the flight would be delayed. What should I do with the message that comes on that road? The staff also asks, "You don't count the 3 fruit juices they give you as a blessing and buy the second one, do you?" Now I cannot reach the company's phone numbers to express my complaint and request my legal rights. I request that you contact me as soon as possible.
Dear Valued Customer, First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any matter you may need regarding your travel, products, and services. We will review the issue you have communicated, and our resolution center will contact you as soon as possible. Best regards,
I think Şikayetvar is making fun of me :) ) ) Of course, it hasn't been resolved, let alone being resolved, no one has even called or asked.
