During our flight with Sunexpress from Gatwick Airport in England, our luggage was severely damaged. A report was filed at Gatwick Airport, and we submitted this report to Sunexpress for compensation. However, it has been 2 months now, and we have not received any response from Sunexpress. Our complaint reference number is SUN-09029905.
We are still waiting for a response from Sunexpress regarding this matter.
Sincerely.
On my flight with Sunexpress to Pristina on July 8th, I received my suitcase broken and dented in two places. A report was filed and photos were taken as requested before I left the airport. However, almost a month has passed and the only response I get is 'we will get back to you as soon as possibl...
On October 24, I flew with SunExpress Airlines on the Milan-Izmir route. Upon arrival, I discovered my luggage had significant damage, including cracks, holes, and scratches. I promptly filed a damage report under case number 09274261. Despite following all the necessary steps, I have received no r...
On July 5th, during our SunExpress flight from Adana to London Stansted, our luggage was damaged. We filed a report at the airport, but it's been 1.5 ...
On November 15, during my 10:00 AM flight from Munich to Izmir with SunExpress, my luggage was damaged. A damage report was filed, and I completed the necessary form, but I did not receive a case number or any follow-up communication from SunExpress. I still have the damage report, but no one has c...
I traveled from Izmir to Vienna with SunExpress Airlines on June 30th. Our flight was delayed by about 4 hours due to fires around Izmir. I understand...
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