SunExpress Check-In System Error and Inconvenience

SunExpress Check-In System Error and Inconvenience
SunExpress Check-In System Error and Inconvenience
Deniz
Deniz
SunExpress Airlines
July 13, 2024 8:51 AM272

Even though the system clearly states that check-in can be done 72 hours before the flight, the SunExpress app unfortunately gives a "element not found" error. When attempting to check in via the website, an error message is displayed: "buildcollectapisrequestfactoryexception". I tried contacting them through WhatsApp, but unfortunately, I didn't receive any response. I kindly request that this issue be resolved promptly and my check-in be confirmed!

SunExpress Airlines
July 13, 2024 11:32 AM (2 hours after complaint)

Dear Valued Customer, First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any needs you may have regarding your travel, products, and services. Our resolution center will review the matter you have conveyed and will contact you as soon as possible. Best regards

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