As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunExpress website and mobile app. Despite entering all required information correctly, the system kept throwing an error message: “Element not found.” Because of this repeated technical issue, I’ve been completely unable to complete my check-in.
This isn’t the first time I’ve encountered problems with SunExpress. It’s become a recurring issue that makes the check-in process stressful and unreliable. At this point, I’m seriously considering switching to other airlines because I can’t keep risking my flights over broken systems.
SunExpress, this issue needs to be resolved immediately. I expect a functional check-in system, not one that fails at the most critical time. Fix the error now and ensure your passengers can travel without unnecessary panic.
I’ve been trying to complete my check-in with SunExpress Airlines ever since the check-in window opened, but both the website and the mobile app keep returning errors. I’ve entered all required information accurately and multiple times, yet I continue to receive the same technical error: “Element no...
I’m beyond frustrated with SunExpress right now. My flight is less than 36 hours away, and despite countless attempts, I’ve been completely unable to check in—both through the official website and the mobile app. I’ve entered every single detail correctly, multiple times, on different devices, at di...
I attempted to check in for my SunExpress Airlines flight 36 hours before departure, right after check-in became available. Despite entering all required details correctly multiple times on both the website and the app, I encountered repeated errors. The system keeps showing an "Element not found" e...
Our flight with SunExpress is tomorrow, but we are unable to complete the check-in process. Despite attempting to check in multiple times through both the website and the app, the system consistently shows an "Element not found" error, even though all required information has been entered correctly....
I tried to complete my online check-in for a SunExpress international-to-domestic flight a day before departure, but I repeatedly received an “Element Not Found” error. Despite entering all my details correctly and attempting multiple times, I couldn’t resolve the issue. This is incredibly frustrat...
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