SunExpress App and Website Errors Prevent Me from Completing Check-In

SunExpress App and Website Errors Prevent Me from Completing Check-In
Aydin
August 9, 2024 10:49 AM335

Even though the system clearly states that check-in can be done 72 hours before the flight, I encountered a "element not found" error on the SunExpress app. When I attempted to check in via the website, I was met with another error message: "buildcollectapisrequestfactoryexception." I tried reaching out to their support through WhatsApp, but unfortunately, I received no response. I kindly request that this issue be resolved promptly and my check-in be confirmed!

Comments

Similar Complaints

SunExpress Check-In System Error and Inconvenience

Deniz
July 13, 2024 8:51 AM272

Even though the system clearly states that check-in can be done 72 hours before the flight, the SunExpress app unfortuna...

SunExpress Check-In System Error and Inconvenience
SunExpress Check-In System Error and Inconvenience
1

SunExpress Check-In System Error Prevents Boarding Preparation

Yusuf
December 4, 2024 10:30 PM190

I attempted to check in for my SunExpress Airlines flight 36 hours before departure, right after check-in became availab...

I Keep Getting Errors While Checking In on SunExpress

Buket
May 15, 2025 12:30 AM452

As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunE...

1 Support