Our flight with SunExpress is tomorrow, but we are unable to complete the check-in process. Despite attempting to check in multiple times through both the website and the app, the system consistently shows an "Element not found" error, even though all required information has been entered correctly.
The check-in process opened 36 hours before the flight, but the issue persists, preventing us from securing our seats. This has caused significant frustration and worry about our travel plans. I urge SunExpress to address this problem immediately and provide a solution so we can check in before the flight. Such technical issues should be resolved promptly to avoid unnecessary stress for passengers.
I attempted to check in for my SunExpress Airlines flight 36 hours before departure, right after check-in became available. Despite entering all required details correctly multiple times on both the website and the app, I encountered repeated errors. The system keeps showing an "Element not found" e...
As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunExpress website and mobile app. Despite entering all required information correctly, the system kept throwing an error message: “Element not found.” Because of this repeated technic...
I tried to complete my online check-in for a SunExpress international-to-domestic flight a day before departure, but I repeatedly received an “Element Not Found” error. Despite entering all my details correctly and attempting multiple times, I couldn’t resolve the issue. This is incredibly frustrat...
I am very frustrated with SunExpress’s online check-in system. My flight is tomorrow, and since check-in opened 36 hours before departure, I have been trying multiple times to complete the process using both the website and the mobile app. Despite entering every single detail correctly—name, PNR, de...
I’m beyond frustrated with SunExpress right now. My flight is less than 36 hours away, and despite countless attempts, I’ve been completely unable to check in—both through the official website and the mobile app. I’ve entered every single detail correctly, multiple times, on different devices, at di...
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