Our SunExpress Airlines flight on July 3 was delayed more than once. Because of this, we missed the entire first day of our hotel stay, which cost us a whopping 6,250 TL per night. I want SunExpress Airlines to pay me back for what I've lost. Also, they didn't have any customer service. We were stuck at the airport for hours without getting a drink or an apology. I no longer want to fly with SunExpress Airlines. I will try everything I can to get compensation and make sure my losses are covered. If I have to, I will go to court against you and your business. I hope you see this message and get in touch with me right away to talk about the problem.
On June 30th, I had a Sunexpress flight XQ7033 from Kayseri to Antalya scheduled for 09:55. However, the plane took off at 23:45, a delay of 13 hours and 45 minutes. We landed in Antalya around 01:10 on July 1st. As a result, my hotel reservation for June 30th was wasted. The hotel is now saying the...
I’m writing this while waiting at the airport, feeling extremely frustrated. Our SunExpress flight scheduled for 09:00 was delayed by 3 hours just to accommodate a couple of passengers. We have been here since 7 AM, and the airline staff have been completely unresponsive, refusing to engage with us....
SunExpress Airlines Gaziantep-Izmir flight scheduled for February 13, 2025, at 08:20 was first postponed from 11:30 to 13:30. Since I had to travel from Kilis by air, I was left stranded on the roads after leaving home early. The taxi fare was also unreasonably high, and I had to pay ₺1800. All my m...
Dear SunExpress Representatives, I am MK. On June 30, 2024, my SunExpress flight XQ980 from Izmir to Vienna, scheduled for 12:30 PM, was delayed until 7 PM. I was stranded at the airport all day. As you know, food and drinks at airports are expensive, but I had no choice but to purchase them. Additi...
On July 01, 2024, at 07:55, I had a Sunexpress flight XQ300, with T8TB2M and hadxua PNR codes, from Antalya to Cyprus. Our flight was delayed by 12 hours on the first attempt (until 20:00) and 3.5 hours on the second attempt (until 23:30). The plane took off around 01:10 on July 02, 2024. By the tim...
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