My SunExpress Flight XQ980 Delayed 6.5 Hours
Dear SunExpress Representatives,
I am MK. On June 30, 2024, my SunExpress flight XQ980 from Izmir to Vienna, scheduled for 12:30 PM, was delayed until 7 PM. I was stranded at the airport all day. As you know, food and drinks at airports are expensive, but I had no choice but to purchase them. Additionally, I couldn't reach the taxi I had arranged in Vienna, and I had to pay for it since it was waiting for me at the Vienna airport. When I finally arrived in Vienna, I had to take another taxi to reach my hotel in the city. Unfortunately, on that day, June 30th, I incurred expenses of about 400 Euros (approximately ₺13,000). I am requesting compensation for these expenses. Please address my inconvenience and financial loss.
E-Mail: o****@gmail.com.
Dear Valued Customer, First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any matters you may need regarding your travel, products, and services. We will review the issue you have communicated, and our solution center will contact you as soon as possible. Best regards,
