On June 30th, I had a Sunexpress flight XQ7033 from Kayseri to Antalya scheduled for 09:55. However, the plane took off at 23:45, a delay of 13 hours and 45 minutes. We landed in Antalya around 01:10 on July 1st.
As a result, my hotel reservation for June 30th was wasted. The hotel is now saying they cannot refund the cost. This is your fault, yet you are claiming it is not your problem and that you will not compensate me for the 13 hours and 45 minutes of disruption I experienced. I have never encountered a more irresponsible company than Sunexpress.
I expect Sunexpress to take responsibility for the significant delay and cover the cost of the unused hotel reservation, which was a direct consequence of your failure to operate the flight on time. Please provide a resolution to this issue promptly.
Our SunExpress Airlines flight on July 3 was delayed more than once. Because of this, we missed the entire first day of our hotel stay, which cost us a whopping 6,250 TL per night. I want SunExpress Airlines to pay me back for what I've lost. Also, they didn't have any customer service. We were stuc...
On July 01, 2024, at 07:55, I had a Sunexpress flight XQ300, with T8TB2M and hadxua PNR codes, from Antalya to Cyprus. Our flight was delayed by 12 hours on the first attempt (until 20:00) and 3.5 hours on the second attempt (until 23:30). The plane took off around 01:10 on July 02, 2024. By the tim...
I held a ticket for SunExpress flight XQ723 from Amsterdam to Kayseri, scheduled for November 24, 2024, at 1:40 PM. The flight was delayed by 4 hours, and to make matters worse, our luggage started arriving 30 minutes late. Due to this delay, I missed both my connecting flight and the bus I had boo...
Flight Delay, Lack of Communication, and Refund Request — Flight XQ7614 from Antalya on October 24, 2025 On October 24, 2025, I traveled on SunExpress flight XQ7614, which was scheduled to depart from Antalya Airport at 9:40 AM. However, the flight was delayed for a considerable period, and no anno...
Comments