SunExpress Airlines Broken Baggage And No Solution

After my flight from Munich to Ankara on August 29th, I received my baggage in a broken condition and promptly filed a report. Following the necessary procedures on the website and through customer service calls, I received an email stating that they would compensate me with 650 Turkish Liras, which is equivalent to only 22 Euros. With that amount, you can't even buy a decent backpack. A few days after receiving the email, I decided to voice my dissatisfaction by submitting a complaint. Strangely, right after I hit the send button, I received the 650 Turkish Liras. It seemed like hush money to me because they claimed they couldn't do anything more about it. Before the flight, I had a high-quality suitcase with an intact body, but the handle was shattered, likely due to the rough baggage handling by Sunexpress. I took it to a luggage store that also does repairs, and they advised me to buy a new one. So now, not only did I have to endure subpar service during my flight, but I also had to purchase a new suitcase with the 650 Turkish Liras offered as compensation. What's worse, I didn't even receive an apology for the terrible service. I want to be contacted, and I'm tired of being directed to fill out online forms when I call customer service, which is not a satisfactory way to resolve this issue.