SunExpress unexpectedly canceled my international flight, causing a great deal of inconvenience. The company has acknowledged the compensation for my inconvenience, however, I still haven't received my payment for almost a week.
I kindly ask SunExpress to address this matter and expedite the payment processing.
Thanks a lot.
I recently purchased a ticket from the Sunexpress website, and while the payment was successfully deducted from my account, I never received a confirmation email or a reservation number. Instead, I received a message stating that there was an issue with the payment record. When I contacted customer...
I purchased a SunExpress ticket through Gotogate, but my flight was canceled due to a lack of disability services. Since the airline could not provide the necessary accommodations, I requested a refund, which SunExpress approved. However, five months have passed, and I still haven't received my mone...
I purchased tickets from SunExpress, and the payment was successfully deducted from my account. However, I did not receive any ticket information. After contacting customer service, I was informed that the refund would be processed within three business days. It has now been six days, including the ...
On December 14, 2024, I tried to purchase four plane tickets on the SunExpress website. After entering my payment details, the system charged my card, but the confirmation screen froze and then disappeared. I never received any ticket confirmation or booking details. I immediately contacted custome...
Dear SunExpress, During my recent travel experience with SunExpress, I faced two significant issues that caused financial loss and inconvenience: Flight Cancellation: My flight was canceled, forcing me to purchase a new ticket at a higher price. I had no choice but to pay the fare difference to se...
Comments