I Want Sugo Live to Review and Unban My Account

I am a user of the Sugo Live application on an Android phone, and my account with the ID 166143392 has been banned without any explanation. When I tried to use my account, I saw that it was suddenly banned, and I was not informed about any clear reason or violation. I contacted the in‑app support, but my access is still restricted, and I still do not know what specific rule I allegedly violated. I believe I have not intentionally violated the community guidelines, and I would like my situation to be reviewed carefully. I kindly request that my Sugo Live account with ID 166143392 be permanently unbanned or, if this is not possible, that I be given a clear and detailed explanation of the reason for the ban.