I recently received an online order from Stradivarius, which included a jacket, and I was extremely disappointed with the way the package was delivered. The package arrived today in Istanbul, Türkiye, and it was open and not properly sealed. This careless and unprofessional packaging raised serious ...
On April 3, 2025, I purchased a pair of sneakers from Stradivarius, paying 1,700₺. Despite wearing them only a few times, I noticed severe separation along the sides of both shoes. If this issue had been limited to one shoe, I might have overlooked it, but both the right and left shoes have detached...
On June 2025, I ordered a skirt from Stradivarius through your online platform. When my order arrived, I was shocked to find that the product was both defective and still had a security alarm attached. This situation is completely unacceptable from a brand of your scale and reputation. I immediatel...
I ordered a pair of jeans from Stradivarius, but the product arrived defective. I requested a refund, and they claimed to have sent me an email with the details, but I never received it. I’ve been trying to contact customer service for two weeks, but I haven’t been able to reach a representative, an...
I placed an order with Stradivarius on November 28th, looking forward to a seamless shopping experience. Unfortunately, my order arrived two weeks late, and to add to the frustration, several items were missing, and one jumper came damaged. I quickly attempted to get in touch with their customer ser...
I recently purchased a Stradivarius shirt with noticeable dark patches, and despite this clear defect, my request for an exchange was denied. When I sent the shirt in for inspection, I was told it would take two weeks, but I had to constantly follow up myself just to get any update. It felt as if th...
I ordered a pair of pants from Stradivarius, but the item I received was clearly used and in unacceptable condition. The pants arrived with a tear on the back, a stain on the front that looked like menstrual blood, and overall wear, including stretched knees, as if they’d been worn extensively befor...
After only a few wears, my Stradivarius leather jacket began to peel. You invest a significant amount of money in a brand that you trust for its quality, only to find that it begins to deteriorate after just a few uses, becoming practically worthless. Why should I trust the Stradivarius brand and pu...
On November 15, 2023, I bought a coat from the Stradivarius store in İzmir Gaziemir Optimum Mall. I've been using it for two weeks, and there is excessive pilling on the sleeves and front. I've been trying to reach customer service, but I haven't been successful. I even wrote to the WhatsApp line, b...
I wanted to share the sorry state of the black pants I got from Stradivarius after just the second wash. I mean, seriously? Selling a pair of pants for 860 bucks and they fall apart like this after a couple of washes? Not cool. I raised a complaint on Trendyol, and if they don't stand by their produ...
I bought a pair of boots from Stradivarius, and I was shocked to find that they were in such bad shape that they looked like they had been rotting on the shelf. Stradivarius seems to think too highly of their products since they have so many rules about how to return them. They say it must be in its...
I recently purchased a pair of Stradivarius shoes as a gift for a friend. I decided to have the shoes shipped directly to her because I was out of town. To my chagrin, the product that arrived was flawed and in poor condition. I'm baffled as to how such a well-known brand could allow such a subpar i...
The beige linen trousers with barcode 01235331430038 that I bought from Stradivarius shrank in the first wash and became a size that I could not wear. I bought two colors and now I'm literally afraid to wash the other color. I washed it according to the washing instructions. If this product is a pro...
I am seriously so frustrated with my recent shoe haul from my fave brand. I ordered the same pair twice and still didn't get what I wanted! I ordered these super cute shoes twice, but both times they arrived with defects. there's a major communication issue within the company...not impressed... The...
I can't believe it at all! My order number is 50176112311, and it's being sent back without any notice because there was a problem with the delivery. What a crazy thing to do! The tracking showed that it was on its way, and then all of a sudden, it was marked to be sent back. Why should the customer...
I'm really bummed out about the service your company gave me. the stuff I got was messed up and I can't even call anyone 'cause there's no customer service number, I mean it's super easy to pay yet when there is an issue that they need to handle, noone in sight! I've been waiting for days for a resp...
When I got home, I realized that the boot I bought from the Stradivarius Optimum store was defective, and I went to the Hilltown store for an exchange. The lady who took care of me at the cashier started filling out the review form without listening to me in any way. Although I said it was defective...