I own a 2019 Citroen C-Elysee 1.5L BlueHDi vehicle, and I regularly have it serviced at İnallar Citroen in Bursa. In February, I took my car to the service center because a warning appeared on the multimedia screen saying, “Clutch temperature high, limit clutch use.” The service team informed me that the clutch and pressure plate needed to be replaced, and the replacement was carried out (invoices are available). However, after getting the vehicle back, I noticed that the clutch pedal occasionally got stuck and did not return to its fully released position. I immediately contacted the service center (this issue started after their repair). That same day, my car broke down on the road and became completely immobile. I had already informed the service beforehand, and they had acknowledged full responsibility. Since February, my car has remained non-operational, and I have been unable to reach anyone at the service center. I even had to cover the towing costs myself as a customer. I urgently request that my grievance be resolved. I have the contact numbers and names of the service representatives and kindly ask that Citroen officials get in touch with me as soon as possible.
I am facing two serious issues with my 5-month-old Citroen C4X, which has only 15,000 km on it: Left Tail Light Water Leakage: This problem is causing my parking sensors to malfunction, creating safety risks while driving. Brake Pad Squeaking: During rainy weather, the brakes make loud, disturbing ...
I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Aircross from the Citroën dealership “Citroën Balaban” in Antalya. The sales team was very helpful in every respect, but afterwards we started to experience some issues with the vehicle. The...
I took delivery of my vehicle on August 12. I set off from Ataşehir, and while driving near Küçükçekmece, I noticed that the regenerative braking system was no longer functioning. Along with this, multiple warning messages began appearing frequently on the vehicle's monitor (e.g., Traction Control D...
My 2025 BYD Seal U DM-i, with only 6,000 kilometers, broke down during an intercity trip, leaving me deeply disappointed. The vehicle was first towed to the BYD Çavdarlı Authorized Service Center in Bursa, but since they couldn’t determine the cause of the malfunction, I had to arrange — at my own e...
On November 11, 2025, between 12:30 a.m. and 5:00 a.m., I experienced a very serious issue on the Istanbul European Highway with my BYD Seal U DM-i 2025 model vehicle. Even though the charging unit was at 25%, the car gave no warning or alert of any kind and suddenly came to a complete stop. The veh...
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