If StarMaker banned your account without warning and you want to recover it:
Check the ban message first;
• Try logging into your account
• Note the exact message, such as:
– “Account banned”
– “Device blocked”
– “Rule violation”
• Screenshot the message for reference
Check if the ban may be temporary;
• StarMaker sometimes blocks accounts due to:
– Suspicious activity
– Too many logins on different devices
– Possible policy violations
• Some bans are temporary security blocks, so waiting a short time may restore access.
Try basic troubleshooting;
• Log out and log back in
• Clear the app cache or data
• Reinstall the StarMaker app and try logging in again
Contact StarMaker support;
• Email: [email protected]
• Provide:
– Your account username or email
– Device details
– Screenshot of the ban message
• Ask them to review the ban and restore your account.
If support does not respond or the ban seems unfair, you can file a complaint on Xolvie to escalate the issue and push for account recovery.
Related Complaints
StarMaker Ban Dispute Request for Account Review

I have been using the StarMaker application with the account ID 100110000265, and my account was suddenly blocked today. In the app, it says that my account was suspended for “illegal behavior”, but I do not know what this accusation is based on. I have only used StarMaker to sing and participate in...
Starmaker Ban Appeal After False Abuse Detection

I am a user from Punjab, India, and my Starmaker account (ID: 62036866472) was banned on April 18, 2026 while I was in a party room. The ban occurred immediately after abusive language was used in the room; however, those words were written or spoken by another user, not by me. Despite not being re...
I Face StarMaker Messaging Block Without Explanation for Over a Week

I am a StarMaker user, and for more than a week now, my account has been blocked from using messaging and live rooms without any explanation. I suddenly lost access to these features, and I did not receive any warning or information about what I supposedly did wrong. I contacted StarMaker support th...
StarMaker Blocked My Account For Someone Else’s Abusive Language

I am a user from Karnataka, India, and my Starmaker account with the ID 13319192898 was blocked today. The ban happened immediately after bad language was used in Kannada, but the abusive words were not from me and were coming from another user. Instead of blocking the person who was actually using ...
Please Recover My Deleted StarMaker Account - I Requested You

I deleted my StarMaker account on 22 February 2026 and later realized that I wanted to recover it. The deleted account was registered with the email address queenqueen7***@gmail.com, the username 𓂃ᴏғғ༎ and the ID number 100111929***. After deciding I wanted to return to the platform, I contacted th...
StarMaker Account Suspended Suddenly, Requesting Review
I use StarMaker on my iPad, and my account with the username 🌊🫧🧋Gabriella🌊🎀🫧 was suddenly banned today after someone reported me. I was kicked out of the app and have not been able to log back in since then. I do not accept this ban and would like my situation to be checked in detail. I am req...
StarMaker Account Banned - Reinstatement Request
I have been using my StarMaker account for about two to three months, and on February 27 my account and device were suddenly banned while I was on a live stream. The app logged me out automatically and showed the message: “Sorry your account is blocked due to illegal behavior in the app, the length ...
Star Marker App Silencing Users Without Cause

For about a week, I’ve been getting muted repeatedly on the Star Marker app under the username “snmrcnata,” without any valid reason. I don’t use offensive language, nor do I disturb anyone. In fact, I warn others to behave properly, and I have never had a negative interaction with anyone. Despite t...
Star Maker Room Access Blocked — ‘Account Risk’ Warning Issue Unresolved

I log into the Star Maker app with the username “Ali_Ömür5555.” However, for some time now, I haven’t been able to enter any rooms. I keep getting a warning that says “due to account overload or risk,” and because of this, my access to all rooms is completely blocked. I haven’t made any payments an...
StarMaker Wrongful ‘Rule Violation’ Mute Recovery Request

On the StarMaker app, even though I have not bothered any users or violated any rules, my account (Username: zakir, ID: 100115648***) has been muted since October 14. The only explanation given was a generic “rule violation” message. Despite contacting in-app support many times, I have received no c...
StarMaker ‘Multiple Account’ Error Recovery Demand

For about a year, I have been receiving a “multiple account” or “risky account” warning on the StarMaker app on my Xiaomi Note 11 Pro. When I log in, my account (𝓑𝔂𝐙𝐚𝐇𝐚𝐑𝐲𝐀s) is flagged this way, and I cannot join any party rooms or live sessions. To fix the issue, I deleted and reinstalled...
StarMaker Support Not Responding to Device Ban Issue

A family member of ours received an access ban on their StarMaker account and device months ago, for a reason even they do not know. Despite submitting multiple complaints, no representative has provided any explanation about what happened, nor has anyone made an effort to resolve the issue. At this...
My StarMaker Account & Device Banned for No Clear Reason

I’ve been using the StarMaker app for about five years, but I was recently banned and I still don’t understand why. I always follow the rules, yet I cannot figure out the reason for this ban. These warnings keep appearing. When someone else checks my account, I still cannot log in, and I can’t even ...


