StarMaker Error 102311 Says My Account Has Been Muted

I am a StarMaker user and my account has been muted without a clear explanation. My profile name in the app is “MASI KA LAADLA” and my StarMaker ID is 13358358730. For the last 1 day I have been seeing the message “Sorry, you have been muted and cannot use this feature. Please check the system messages for details. (Error code: 102311)” and I am unable to use the related features. I do not understand what specific rule I have violated and I have not received any clear information about the reason for this mute. I kindly request that you review my account, explain the exact reason for the mute if there is any violation, and if possible unmute my ID 13358358730 so that I can continue using StarMaker normally again.