I got no reply from Stake.com customer support about payment issues — how can I force them to respond?

Xolvie Resolution Specialist December 04, 5:01 pm

If Stake.com support isn’t replying about a payment issue, first make sure you’re contacting them through the official channels: the 24/7 live chat on the site and the verified support email listed in their Help Center.

Many users report that replies arrive only when they include specific details such as username, TXID, timestamps, and screenshots, since incomplete tickets are often auto-queued or ignored.

If live chat agents keep giving generic responses, escalate by asking for a “payments specialist” and submit a second ticket referencing the first one with all evidence attached.

Some players also receive faster responses after resending their ticket from the same registered email because Stake’s system prioritizes matching account data.

If you still get no reply, share your concerns or file a complaint on Xolvie to connect with others and find support.

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