I am a user of Stake with the username “01yus***” and the e‑mail address “yusufb****[email protected]”. On 5 February 2026 at around 14:15 I made a bank transfer transaction of ₺50,000 on my Stake account, which appears on the system with the reference number 3268295662 and as “successful”. Despite this, my balance on the site is currently zero and the money has effectively been seized. For about a week, I have been trying to get an answer from Stake support and every time I have only been stalled and no clear explanation has been given as to where my ₺50,000 is or why I cannot access it. The transaction appears as successful, yet I cannot see this amount in my balance and it has not been paid out to me in any way. I request that my account and the transaction be urgently examined and that my money be immediately credited to my balance or paid to me without any further delay. I also want a clear written explanation regarding why this situation occurred and why I have been kept waiting without a solution for days.
On December 1, 2025, at 22:36:57, I attempted to make a $235 deposit on Stake. However, during the transaction, I received a “failed” error message. The document number for the transaction is syl2025018784467, and the transaction reference is 514247087042. Although the transaction showed as failed,...
On August 13, 2025, at 05:17, I made a withdrawal request of ₺29,200 from my 1win account to my VakıfBank account. In the system, the transaction is marked as “completed”, yet the money has still not been deposited into my bank account. When I contacted customer service, I was told that the payment...
On August 27, 2025, at 21:38, I submitted a withdrawal request of ₺2000 from my 1win account using the bank transfer method. The transaction reference number is 4316*. Even though 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not reached my bank accoun...
On November 1, 2025, at 20:56, I transferred $169 from VakıfBank to my account on the Stake website. Even though I have the transaction receipt, the amount I sent has still not been added to my account after two days. While deposits from other users appear on the site’s main screen, my own money has...
On June 5, 2025, I deposited ₺10,000 into my 1xBet account, but after two full days the money has not appeared. I repeatedly contacted customer service, provided my ID number (1156276467), sent e-mails, and shared the transfer receipt, yet nothing has been resolved. They told me they created a case ...
