I am writing regarding my Stake. mba account on Stake casino, which has been wrongfully banned even though it was clearly compromised by an unauthorized third party. Before the ban, there were unusual login activities on my account, followed by an unauthorized 2FA change and email change attempts that I did not initiate. As soon as I noticed this, I contacted Stake support and the recovery team to report that my account had been compromised. Despite informing support about the unusual login and unauthorized security changes, and despite providing all possible proof of ownership of the account, my account was later banned with the reasoning of “account selling/breach of terms.” I have never sold or attempted to sell my account, and I made every effort to recover it as the legitimate owner. At the time of the compromise and ban, there was approximately 3.3 USDT in my account. I am very disappointed that my reports of compromise and the evidence I submitted have not been properly taken into account, and I have not received a satisfactory response from support. I respectfully request that my case be reviewed again, that the decision based on alleged account selling be reconsidered, and that my Stake. mba account be unbanned and my access fully restored. I am ready to provide any additional information or verification needed to prove my ownership and resolve this situation.
On November 14, 2025, I had a balance of approximately $705 in my Stake.com account. However, when I logged back in a few hours later, I noticed that my balance had dropped to 0.90. Suspecting that someone else might have accessed my account, I immediately contacted live support. I was told that acc...
I started making deposits on the Stake.com website and was only able to withdraw money twice. After that, I was unable to earn anything from any game or provider, and I continued to experience losses. Up to now, I have lost more than $470 in total. During this period, I did not contact customer serv...
I registered on the Stake website on November 28 and deposited $71. While playing slot games, my balance increased to around $188, and I earned Free Spins. While the spins were still ongoing, I was suddenly logged out of the site, and from that moment on, I have been completely unable to access my a...
In my Stake account, the balance reached $7,990 after winning a betting slip. On November 7, 2025, my account was temporarily closed for “account transition” review, and I was asked to provide bank statements, identity verification, a three-month utility bill, and a photo of myself holding an ID wit...
On November 19, 2025, I deposited money into the Stake Casino website. The amount was reflected in my account about three hours later, but after that, I suddenly became unable to access the site at all. I have been trying to reach the website for 5–6 hours, and it is completely inaccessible. It feel...