I purchased a pair of Skechers athletic shoes from Boyner Prime Mall Store in Iskenderun five months ago due to discomfort in my feet. Unfortunately, after wearing them just once, the shoes developed a noticeable defect. I trusted both the Skechers brand and Boyner as the retailer, but it seems I was mistaken. Neither Skechers nor Boyner are willing to take responsibility for the faulty product. They requested to examine the shoes and despite the urgency caused by the earthquake, they kept me waiting for a month, only to provide an unsatisfactory response and reject my request for an exchange. On the same day I handed the shoes to Boyner, another customer approached with the same complaint about the identical pair. They acknowledged the product's flaws, yet failed to address the issue. They promised to examine the shoes, but their actions remain uncertain. It's disheartening to see how Skechers and Boyner have handled this situation. My uncomfortable feet have suffered for a month without any resolution in sight.
Because the seams on the Skechers shoes I bought three months ago from the Boyner store in Vadi Istanbul were splitting, I returned them to the store to have them inspected so I could get my money back. Despite the fact that no explanation was provided, the inspection concluded that the product did ...
I bought a pair of Skechers shoes from the Boyner store in Sisli. But after just one month, the lining on the heel of the sole completely ripped, making the shoes impossible to wear. Based on what I've seen, a lot of other people have dealt with the same problem. It's really confusing that this expe...
I purchased two pairs of Skechers shoes — one from Boyner and the other from the brand's official store. One pair became too loose and widened to the point where it no longer fits securely on my feet. The other pair has a tear in the fabric section. I submitted both products for inspection, but unfo...
I purchased two pairs of Skechers shoes for my son from Boyner, trusting the brand's quality and warranty. However, both pairs ripped within just two months of use. I returned the shoes to the store for inspection, expecting the issue to be resolved. To my surprise, the shoes were sent to Istanbul a...
On August 30, I purchased Skechers shoes from Boyner Buyaka, and within a month, the inner sides tore apart. I returned to Boyner for inspection, and the claim was rejected, citing "user error." Frustrated, I sent the shoes for a second inspection, only to receive the same response. I’ve owned many...
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